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Operator

OpenAI's browser-using agent.

OpenAI's browser-using agent.

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Type
AI agent
Use cases
18
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Use cases with Operator

18 use cases

Travel & Bookings

Search venue sites for concerts to attend

The author had Operator look for classical concerts in Berlin; it returned a result after 15 minutes but struggled to navigate, and product research and Gmail receipt fetching failed.

Operator
Research & Knowledge

Run web research jobs and capture screenshots into a doc

A reviewer tested Operator on analyzing web-design posts, summarizing AI news, listing website builders with prices and screenshotting sites into a Google Doc, finding login and CAPTCHA handoffs frustrating.

Operator
Sales, Marketing & Support

Test an agent on SEO research and outreach tasks

SE Ranking tested Operator on pulling SERP results, backlink checks and outreach email management; it was slow and error-prone, so they did not recommend it for complex SEO work.

Operator
Travel & Bookings

Find London tours and order groceries

Operator found top-rated London walking tours on TripAdvisor, but its Instacart order went wrong by searching in the wrong city.

Operator
Travel & Bookings

Make a dinner reservation with Operator

Marily recorded her first try using Operator to make a dinner reservation, liking that it skipped searching and detail entry, but found it slower than expected.

Operator
Sales, Marketing & Support

Research sales leads with Operator

Testers ran Operator on lead research; after a CAPTCHA handover it lost its mission and returned generic company profiles instead of qualified leads.

Operator
Shopping & Errands

Order groceries with computer-use agents

The author tried Operator and two other computer-use agents on grocery shopping and found the experience too poor for ordinary consumers.

Operator
Travel & Bookings

Book flights with AI trip planners

A blog tested five AI trip planners on completing flight bookings; Kayak's agent finished through its own checkout, while ChatGPT Operator only partly completed bookings via form-filling and needed manual cancellation.

Operator
Research & Knowledge

Collect financial data on 100 independent schools

A writer had Operator gather financial data for independent schools in the background; it was slow and was stopped after about 25 schools, then the data went to o1 for analysis.

Operator
Travel & Bookings

Reserve a restaurant table through OpenTable

In a demo, Operator booked a 7 p.m. table at Beretta in San Francisco via OpenTable, first searching the wrong region before correcting and asking for approval.

Operator
Life Admin & Home

Handle moving errands and reservations

A TechCrunch reporter used Operator for a week; a restaurant reservation needed many interventions and an electrician booking failed.

Operator