Work & Operations
Answer patient enquiries for a clinic by chat
An n8n and Gemini agent receives patient chat messages, keeps context, uses clinic info from Google Sheets and responds to enquiries.
n8n · Gemini
Automate invoices, payments, and refunds
An n8n workflow manages invoices, payments, and refunds, updating records with status, PDF links, and timestamps.
Time saved
Not reported
Setup time
Not reported
Running cost
Not reported
Cost range
Not reported
Use case overview
An n8n workflow manages invoices, payments, and refunds, updating records with status, PDF links, and timestamps.
Reported experience
What they did
The setup was a single n8n workflow triggered by a webhook, with API-key validation up front and separate routes for invoice, payment, and refund events. It used Google Sheets for records, PDFbro to create invoice PDFs, Google Drive to store them, and Resend to send emails; before each path ran, it checked for duplicates, then updated statuses, links, balances, and timestamps after processing.
How it went
The result was an end-to-end flow that kept invoice, payment, and refund handling in one orchestration layer while preventing duplicate records and duplicate notifications. The post frames it as a practical, reliability-focused example, but gives no performance metrics or business impact numbers.
Worth knowing
The main catch is that the design emphasizes state management and duplicate checking, not just connecting apps, so copying it means modeling each event path and its status updates carefully.
Example prompts
Build an n8n workflow that handles invoices, payments, and refunds for [business] using [Stripe/other payment tool]. When an invoice is created, paid, or refunded, update my [Airtable/Google Sheet] row with the status, a link to the invoice PDF, and a timestamp. Require my manual approval before any refund is actually issued, and test it using sandbox mode with one example of each event.
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