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Find idle cloud charge in receipts and get refund

Muse reviewed a year of receipts, found an idle Google Cloud database costing $9.54 a month, and drafted a follow-up that got $114.14 waived.

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Use case overview

Muse reviewed a year of receipts, found an idle Google Cloud database costing $9.54 a month, and drafted a follow-up that got $114.14 waived.

Reported experience

  1. What they did

    The author asked Muse to go through twelve months of Gmail receipts and list recurring charges he might not be using. He picked one, an idle Google Cloud database at $9.54 a month. Muse drafted the billing case and filed it after he approved. When Google refused, Muse drafted a follow-up.

  2. How it went

    Google said no at first. The follow-up Muse drafted got $114.14 waived 39 minutes later.

  3. Worth knowing

    Sending needs your approval, so nothing goes out without a tap. The author says to tell it to check Gmail for replies, or it won't follow up overnight.

Example prompts

Try with Meta Muse
Review my receipts and invoices from [email or folder] for the past [12 months] and find charges for services I'm not using, such as idle cloud resources, duplicate plans or forgotten trials. List each with the monthly cost and total paid. For the top one, draft a polite message to [provider] asking for a refund or waiver, and show it to me before sending.