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Handle routine email tasks and follow-up reminders with a personal assistant

Author built an n8n personal assistant that handles about 70% of routine email tasks and sends reminders for tasks waiting on others, after fixing early quirks.

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Use case overview

Author built an n8n personal assistant that handles about 70% of routine email tasks and sends reminders for tasks waiting on others, after fixing early quirks.

Reported experience

  1. What they did

    The author built an n8n workflow where a webhook feeds an OpenAI GPT-4 node that routes requests to email, calendar, or task branches. Gmail nodes find unread mail, and the model drafts short replies or flags NEEDS_HUMAN_REVIEW. It labels emails, sends urgent ones to Slack, and tracks tasks waiting on others, sending follow-up reminders and escalating.

  2. How it went

    The author says it handles about 70% of routine email tasks, rising to about 80% after two months of tweaking. Early versions emailed the author's mom about dinner plans and tried to schedule meetings at 2 AM.

  3. Worth knowing

    Add safety checks such as no sends between 10 PM and 8 AM, approval for keyword emails, and webhook authentication. The author budgets $20-30/month for API calls.

Example prompts

Try with n8n
Build an n8n personal assistant for my email at [email address] that sorts incoming mail, drafts replies for [routine types, e.g. scheduling, receipts, simple questions], and tracks emails where I'm waiting on someone. It should send me a reminder after [number] days of no reply. Have it save drafts only and never send any email without showing me the text first; you're done when it handles a week of sample emails correctly.
Sales · Beginner
  1. Form submit
  2. Fetch company site
  3. Claude scores fit

Auto-qualify inbound leads before a rep sees them

Score every demo request against your ICP, update HubSpot and ping the right rep in Slack within a minute of the form submit.

n8n · Claude · HubSpot · Slack
Customer Support · Intermediate
  1. New ticket webhook
  2. Claude classifies
  3. Draft from help docs

Triage support tickets and draft first replies

Every new Zendesk ticket gets a category, priority and sentiment tag plus a draft reply in an internal note before an agent opens it.

Zendesk · n8n · Claude