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Negotiate a billing credit from AT&T

Claude in Chrome negotiated a $100 credit from AT&T in a billing dispute with no human involvement, one of five use cases tested.

Time saved
Not reported
Setup time
Not reported
Running cost
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Cost range
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Use case overview

Claude in Chrome negotiated a $100 credit from AT&T in a billing dispute with no human involvement, one of five use cases tested.

Reported experience

  1. What they did

    Claude in Chrome is an extension that runs in the user's own browser, with their logins, and can read pages, click, and fill forms. In the AT&T case it handled a real billing dispute and negotiated the credit with no human involved. The visible part of the source doesn't describe the prompts or the steps it took.

  2. How it went

    Claude got a $100 credit from AT&T. The detailed walkthrough is behind a paywall, so how the negotiation went and what limits came up aren't visible.

  3. Worth knowing

    The full account and prompts are paywalled. The author also warns that data-heavy tasks should be split into subtasks, and recommends safety-checking automations before activating them.

Example prompts

Try with Claude in Chrome
Go to [company]'s support chat or billing page and negotiate a credit or refund for [describe the billing issue], referencing my account history and the specific overcharge. Show me the proposed resolution and what you're about to submit before finalizing anything on my account.