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Negotiate a lower fiber bill with AT&T chat

Meta Muse negotiated with AT&T support chat to cut a fiber plan from $85.94 to $60/mo while keeping the bundle discount and no contract.

Time saved
Not reported
Setup time
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Running cost
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Cost range
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Use case overview

Meta Muse negotiated with AT&T support chat to cut a fiber plan from $85.94 to $60/mo while keeping the bundle discount and no contract.

Reported experience

  1. What they did

    User logged into Meta Muse and gave it access to their AT&T support chat. The agent then handled the entire negotiation with the representative, including the retention script, on its own. The person only logged in and did nothing else during the chat.

  2. How it went

    1 Gig fiber bill dropped from $85.94 to $60 per month plus tax. No contract, same speed, and bundle discount stayed intact.

Example prompts

Try with Meta Muse
Open my [provider, e.g. AT&T] support chat and negotiate my [service, e.g. fiber internet] plan down from my current [current price]/mo toward [target price]/mo. Keep my [bundle discount or other perks] and don't add a contract. Stop when you have a confirmed new price in writing, and pause and show me the offer before accepting any change to my plan.