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Run business WhatsApp customer messages with an agent

An n8n agent handles customer WhatsApp messages, searches info, checks the calendar, logs to Sheets or Notion, and replies by WhatsApp and email.

Time saved
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Setup time
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Running cost
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Cost range
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Use case overview

An n8n agent handles customer WhatsApp messages, searches info, checks the calendar, logs to Sheets or Notion, and replies by WhatsApp and email.

Reported experience

  1. What they did

    The n8n agent receives incoming customer WhatsApp messages, performs searches, checks the calendar, and logs entries to Sheets or Notion before sending replies on WhatsApp and email. It operates automatically with no further human steps described.

  2. How it went

    The source states the agent runs WhatsApp for the business automatically but gives no results or metrics.

Example prompts

Try with n8n
Build an n8n workflow where an AI agent answers customer WhatsApp messages for my [type of business]. It should look up answers in [knowledge source], check [Google Calendar] for availability, log each conversation to [Google Sheets or Notion], and reply on WhatsApp with an email copy to [address]. Before any booking is confirmed or any message is sent, route it to me for approval while I test it.
Sales · Beginner
  1. Form submit
  2. Fetch company site
  3. Claude scores fit

Auto-qualify inbound leads before a rep sees them

Score every demo request against your ICP, update HubSpot and ping the right rep in Slack within a minute of the form submit.

n8n · Claude · HubSpot · Slack
Customer Support · Intermediate
  1. New ticket webhook
  2. Claude classifies
  3. Draft from help docs

Triage support tickets and draft first replies

Every new Zendesk ticket gets a category, priority and sentiment tag plus a draft reply in an internal note before an agent opens it.

Zendesk · n8n · Claude