Work & Operations
Answer patient enquiries for a clinic by chat
An n8n and Gemini agent receives patient chat messages, keeps context, uses clinic info from Google Sheets and responds to enquiries.
n8n · Gemini
Summarize emails and draft replies with Gemini Gem flows
The writer plugged a custom Gemini Gem into Workspace Studio flows that run in the background, summarize Gmail messages and create draft replies to review and send.
Time saved
Not reported
Setup time
Not reported
Running cost
Not reported
Cost range
Not reported
Use case overview
The writer plugged a custom Gemini Gem into Workspace Studio flows that run in the background, summarize Gmail messages and create draft replies to review and send.
Reported experience
What they did
The writer opened Google Workspace Studio, created a new flow from a Google template with a Gmail trigger, and added the Ask a Gem step so a custom Gem processes incoming mail in the background. She used the Gem's output to create Gmail draft replies, which she reviewed and sent herself. She ran a test, then switched the flow on.
How it went
The flow worked after a test run, and she says the setup felt intuitive. She claims about 10 hours a week saved, but the article gives no measurements.
Worth knowing
The Gem must be grounded in Google Drive files, because Gems that use extensions such as YouTube or Maps don't show up. Work accounts also need an admin to enable Gemini actions.
Example prompts
Help me set up a background flow in Google Workspace Studio using a custom Gemini Gem. When new emails arrive in Gmail matching [label, sender, or topic], it should summarize each one in [2] sentences and create a draft reply in [my tone]. Drafts should only be saved, never sent. Walk me through setup and test it on [a few] recent emails.
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