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Sales, Marketing & SupportAny

Turn a business website into a WhatsApp support agent

An n8n workflow scrapes a website into a knowledge base, answers customer questions on WhatsApp and converts inquiries into booked calls.

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Use case overview

An n8n workflow scrapes a website into a knowledge base, answers customer questions on WhatsApp and converts inquiries into booked calls.

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Reported experience

  1. What they did

    An n8n workflow accepts any business URL, scrapes the full site via AI to create a knowledge base, then powers a WhatsApp bot. The agent answers incoming customer questions from that base and converts them into booked calls on its own. A human only supplies the starting URL and reviews the initial build.

  2. How it went

    Messages receive replies in seconds rather than hours of delay. The complete automation was ready after 10 minutes of setup.

  3. Worth knowing

    A full step-by-step YouTube tutorial walks through the exact n8n nodes and prompts.

Example prompts

Try with n8n
Build me an n8n workflow that scrapes [my website URL] into a knowledge base, then answers customer questions on WhatsApp using only that content. When someone shows interest in [service or product], it should offer a booking link for [calendar tool] and log the lead in [spreadsheet or CRM]. Test it with five sample questions and show me the answers before activating it.

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