A traveler used ChatGPT to frame a dispute over a cancelled IndiGo flight and says they won the ₹43,992 refund.
A traveler used ChatGPT to frame a dispute over a cancelled IndiGo flight and says they won the ₹43,992 refund.
The traveler used ChatGPT throughout an IndiGo refund fight after a January 22 flight-cancellation email, a failed attempt to accept an alternate flight because the website errored, and a later refund denial. They say ChatGPT helped them research aviation rules, draft each escalation, and point out contradictions as they moved from airline support to AirSewa, then a DGCA grievance, and finally a CPGRAMS appeal.
They say IndiGo eventually gave a full ₹43,992 refund. The post does not share the actual prompts, filings, or response times, so the process details are high level.
The poster’s main caution is that AI helped with research and wording, but persistence and careful documentation were still the decisive parts.
My [airline] flight [flight number] on [date] was cancelled, and I was offered [what they offered] instead of the refund of [amount]. Here's the timeline and what the airline said: [paste details]. Explain which rules or passenger rights apply in [country], then draft a firm, polite dispute message asking for a full refund by a set deadline, and list what evidence I should attach. I'll send it myself.
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