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Reporters connected Muse to Gmail; it found never-opened emails, let the user choose which to drop, then carried out the unsubscribe requests.

Reporters connected Muse to Gmail; it found never-opened emails, let the user choose which to drop, then carried out the unsubscribe requests.
Muse reviewed a year of receipts, found an idle Google Cloud database costing $9.54 a month, and drafted a follow-up that got $114.14 waived.
A Slate reporter asked Muse to book flights; it hit a captcha, was kicked from the browser and achieved nothing, so he booked himself.
Muse dealt with IKEA customer service and scheduled the pickup, which showed up at the user's door after he had forgotten about it.
The author asked Muse to check Vegas fares daily and find returns to San Diego; it gave only three options and ignored his preferences, so he found it underwhelming.
Meta's Muse agent found over $1,500 in unclaimed funds in about five minutes and helped fill out paperwork; the claim was filed but unpaid.
A reviewer had Meta's Muse buy a Switch 2 game, call four movers for quotes and help book an OpenTable restaurant.
In a Skift test, Muse opened a browser and searched hotels for Nov 1-2 at $350-450 a night, suggesting the Marlton Hotel first.
A user had Muse file for compensation after a 7-hour delay, getting a $250 Delta credit, rebooking a new flight and answering the support email.
A screen-reader user asked their Muse agent to build an iCloud skill and it produced something, but accessibility problems with the text field and conversation navigation got in the way.
A user asked Meta's Muse agent to handle an unresolved SAS refund; it dug through airline emails and found the food fees had already been reimbursed.
A tester had Muse scan connected accounts and receipts and list over a dozen AI tool subscriptions, flagging overlaps, though it missed some accounts.
A user had Muse use unused Southwest credits to book a flight, watch for better seats, handle OpenTable reservations and keep a trip dashboard for a visiting friend.